Please make sure that you contact the post office in advance and forward all of your mail to this address. Here is a helpful link. https://www.usps.com/manage/forward.htm

The name as it appears on your bank account statements

Usually the 9 digit number

Let us know if You and or the HOA will allow for a "For Rent" sign is permitted on the property and where when we are posting vacancies.

Please be as detailed as possible and confirm answers with your complex management

(Please choose all that apply)

Please provide 4 sets of interior access keys to avoid us billing you for key copies. Our fee for key copies is $25 plus Home Depot's key copy cost. Keys can be dropped off at our office...unless we discuss another arrangement.

If the mailbox is a cluster of many mailboxes...please provide both the cluster # and the mailbox #

For example: In front of the house. In the building lobby

As per state Landlord Tenant Law, " If the landlord provides appliances, Owner must fix or replace them if they break down" If you are not willing to do so, the washer and dryer should be removed from the property before Marketing. (Please specify all that apply to your property below)

Please indicate fuel source

To stay compliant with state laws... If the landlord provides appliances, Owner must fix or replace them if they break down" If you are not willing to do so, the appliance should be removed from the property before Marketing and Move-In.

To stay compliant with state laws... If the landlord provides appliances, Owner must fix or replace them if they break down" If you are not willing to do so, the appliance should be removed from the property before Marketing and Move-In.

Some properties are on city-county borders so we need to be specific

Some properties are on city-county borders so we need to be specific

Please list which utilities are currently turned on and active. Do not turn them off until we confirm the tenant has activated their service. We will need them to get the property rent ready. If they are off, we will activate a temporary account and the bill will be reflected on your owner statement as an Owner Expense

If you have a home warranty policy and would like for us to route maintenance through them you must provide full details below. Note: Home Warranty Policies do not provide emergency support. If a repair is classified as an emergency then we will not be able to utilize your home warranty policy if they can not respond immediately.

TouchPoint has a full maintenance team that provides fantastic service at very fair prices.

Indicate the exact location where the HVAC filters are installed and what the filter sizes are? (The more detailed the better)

It is our experience that when properties are turned over to us to manage....the HVAC systems have not been evaluated, serviced or had coils cleaned for over 1 or 2 years. These are the units that always seem to break down right after the tenant moves in or in the summer and winter when they are used the most. This would be considered an emergency repair. We recommend preventative maintenance to ensure the system stays operational and last longer and saves you money. We recommend that you have your system evaluated and serviced 1 to 2 times per year in the Spring and Fall or at least before a new tenant moves in. Our HVAC Vendors can evaluate and service your HVAC system for $150-$300 per visit depending on # of units and system Please check all that applies to your HVAC system below indicating how you would like to handle this.

Dirty air ducts result in a build up of allergens and odors which has a direct negative effect on occupancy rates. Tenants do not like to lease or renew leases on properties with dirty air ducts. We recommend cleaning the air ducts every 4 years at least.

To avoid house fires and strain on your dryer...It is recommended that your dryer vent is cleaned annually. We find that most properties have not had their dryer vents cleaned in over 10 years....which is a fire hazard. Why you need your Dryer Vents Clean: Many dryer vent problems stem from an accumulation of lint and other debris that can clog the vent line and, in turn, decrease efficiency, increase drying time, and create a hidden fire hazard in your home or business. We can arrange to have your dryer vents cleaned for $90. Please specify how you would like to maintain your dryer vents.

Notice: (We require these documents to be able to enforce the HOA lease rules and prevent you from receiving a costly violation. If you as the Owner contact the HOA Management Company and gathers these documents, it is typically free of charge. If we have to do it...The HOA will charge a fee which we will need to pass on to you. )

Keep in mind that 65% of the renters in the market place have a pet and they consider them family. 99% of the renters are searching online for a rental property and one of the first filters that the websites have is if the Owner allows pets. So if you don't allow pets...your property may not even show up on their list...which decreases demand and could hurt your chances of getting the property rented. We charge the tenants a $25/per month pet rent fee. Here is a dog breed weight chart for reference: https://modernpuppies.com/breedweightchart.aspx

Please list the starting list price based on the market report that we reviewed and list the rock bottom lowest price that you can not go below. (This price should correspond with the rent price that you discussed with David on your onboard call)

The cleanest properties rent faster and attract the best tenants. Everyone's perception of clean is different. It is our experience that when properties are turned over to us from Owners or Tenants...they rarely meet our standards of clean requiring us to send our crew out to perform a deep clean (Hotel Room Ready) at your expense. We recommend that you leave us the property in good order (Empty & Broom Swept) and then authorize us to send our "deep" cleaning vendors out to get the best results save time and money. Deep cleaning Our vendors typically charge $200-$300 depending on the size of the property for a deep clean which includes pulling out appliances and getting inside drawers and cabinets where most cleaning vendors don't go. Please visit this web link for what is included in a deep clean. https://touchpointpm.helpscoutdocs.com/article/214-cleaning-property-hotel-room-ready Check below on you would like to handle the initial clean.