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TouchPoint PM

Property Management in Charlotte

TouchPoint PM removes the chaos from property management. Over our years of experience we’ve seen it all, and already have a solution for any problem that could arise. Our responsive systems and processes deliver more profit and peace of mind. We are accountable for the work and guarantee it.

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Discover Our Services

PROFESSIONAL TOOLS FOR YOUR RENTAL HOME NEEDS.

Rent Collection

Tired of chasing after late rent payments? Let us handle rent collection for you each month. We process payments, disburse earnings & generate monthly statements.

Property Marketing

We use a proven assortment of traditional advertising and digital promotions to connect with a wide local audience and find the best renter for your home.

Tenant Screening

Don't find yourself grappling with a bad tenant. Every application we receive undergoes rigorous screening to ensure we find the right fit for your property.

Maintenance

When things go wrong in your rental property, we're ready to jump into action. We process incoming maintenance requests and dispatch workers to resolve the problem.

Property Inspections

Regular inspections provide unbeatable peace of mind for our clients. Our team schedules visits to make sure everything is going well in your rental unit.

Financial Reporting

Say goodbye to your tax nightmares, thanks to our detailed financial reports. You can even access your statements around the clock in our 24/7 digital account portal.

Evictions

When you've got a problem tenant on your hands, an eviction might be the safest bet. Let our team guide you through the process & help you find a new tenant for your property.

Compliance

Don't find yourself facing legal or financial issues because of a bad decision. We work hard to keep your property compliant and provide expert advice.

Why Choose TouchPoint?

LEARN WHY TO PARTNER WITH OUR TEAM.

We Provide Fantastic Customer Service

When it comes to choosing a property manager, you need someone who is always ready to provide support and guidance. Our customer service simply cannot be beat. We respond to phone calls and emails quickly, and we'll happily help you identify ways to grow your bottom line.

Our Industry Expertise Keeps You Compliant

Owning rental properties comes with a number of responsibilities. We won't let anything get swept under the rug. Instead, we monitor the market, pay attention to local housing ordinances and fair housing requirements, and make certain your insurance coverage meets state minimums. In other words, we keep you protected.

Modern Renters Love Our Management Style

We've dealt with countless homeowners, renters, and investors over the course of our history, and we understand what tenants want in their rental homes. Our team uses this knowledge to better optimize the properties we represent and keep turnover rates low, in turn increasing your monthly earnings.

Our Firm Uses the Latest Technology

We deploy sophisticated technological tools to streamline operations for your property. From accepting epayments for monthly rent to keeping digital inspection notes, we use 21st-century resources to keep your home profitable.

Our Customer Service is Unbeatable

Tired of feeling like nothing more than a number in the crowd? We're committed to providing the best customer service possible for our customers. Our team is always ready to answer your questions and works diligently to get you results.

We Prioritize Transparency and Integrity

Don't find yourself dodging hidden fees or dealing with a shady property manager who uses expenses as an opportunity to pad the bottom line. We're open and honest with our customers and treat you like a business partner.

We've Built Relationships with Trusted Vendors

Certain jobs require a professional, which is why we've established relationships with trustworthy partners. When a maintenance headache rears its head or your ready to make improvements to your property, we know just who to call.

You Can Count on Our Experience

Tired of working with amateurs who make big promises but seriously underdeliver? Turn to a seasoned expert for your property management needs. Our extensive track record speaks for itself.

The Benefits of Working with TouchPoint Property Management in Charlotte, NC

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We bought a beautiful home in Fort Mill SC, We added all kind of upgrades to the properties as it was going to be our home. 6 month after we moved, the husband job took us to Dallas TX and we didn't know what to do with our house. We searched and interviewed many agents and we end up signing with David @ touchpoint

David and his team been amazing, they truly the best team you can ever work with. they took over the house responsibility while away, got rented to a great tenant and things been very smooth. In the beginning, it was sleepless nights thinking about it, NOW!!!! believe me when I say, I do not even think about it even though we invested a lot of money in this property.

they mean what they say, if they say they will check the mail on your behalf, they will do it, if they said the payment will be deposited every month at this date/time, it does...if they say, we will inspect the house in and out with Pictures and details, they do.....

everything that I would do myself, they go the extra mile to do it on your behalf. I would use them again if I ever need to, I would recommend them to anyone I know.

Kudos to Lynne and Maria, you guys are amazing.

we're lucky to have you as our agent.

thank you
Ala & Pam

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Find out how to boost your earning potential.

See if your home fits our management approach.

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Real, Recent Reviews

2020-02-07
     
I know and feel I placed my trust and faith in the correct group to handle my issues and concerns.
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2020-02-07
     
We were very impressed with the effectiveness and professionalism of TouchPoint team handling our rental property.
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2020-02-04
     
Great operation and group of people. Well done creating a great management company
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2020-01-31
     
I have personally worked with many management companies and this company by far is the most detailed and responsive.
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2020-01-29
     
View full review here

Charlotte's Property Management Experts

WE KNOW THE QUEEN CITY. WE KNOW PROPERTY MANAGEMENT.

If you're looking for the best property manager in Charlotte, you know that price is only one part of the equation. You need to find a partner who understands the real estate market, inside and out. Furthermore, your property should be more than just a number in the crowd. Many of the big franchise players treat their clients like burdens, but we take a different approach—we want our homeowners to feel like full-fledged business partners.

At TouchPoint Property Management, we employ an impressive team of management and sales experts with decades of collective experience in Charlotte. We don't use a one-size-fits-all approach for our rental properties. Instead, we call on our extensive knowledge of Mecklenburg County and work individually with our clients to pinpoint how to improve their earning potential. Isn't it time to experience the TouchPoint difference for yourself?

START THE CONVERSATION NOW

On the fence about property management?
Give us a call to learn how we can help: (704) 443-7470

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